Planned Outage: Notifications • Outages are taken at the Feeder level, meaning in most situations all gardens on a given Feeder will be removed from service for a Planned Outage. Specialist staff within AEMO assess the outage bookings and the forecast demands for the period and provide feedback to the TNSPs on the likelihood of each outage proceeding. We’ll send email notifications: five (5) days prior to the planned outage; the morning of the planned outage; if the outage is cancelled. This is more efficient for everyone — and allows the IT team to focus on the work they need to do. We apologise for any inconvenience caused. Outage notifications using the appropriate Outage Notification Form will be issued as early as possible (preferably ten (10) business days prior to the scheduled outage) to the Facilities 2. [BRIEF DESCRIPTION OF THE WORK BEING DONE], Who? Planned Outages for 22 Dec 2020 Communication during outages is easier if you’re prepared. For Planned service interruptions the outage notification form will be labeled in green as [PLANNED]. Fast, simple, efficient. Learn more about maintenance outages > Major Outage. For more information, please contact the IT Service Desk by emailing [EMAIL ADDRESS] or phoning [NUMBER]. But it's better for the company as whole to inconvenience a few administrators rather than large parts of the business. If you have dogs at your address, you’ll receive a notification 24 hours before your scheduled meter read so you can ensure dogs are suitably restrained. Note: There are exceptions that may impact an Estimated Repair Time, such as natural disasters or a significant increase in use. SnapComms offers alternative methods to get employee attention for important messages. Send multiple reminders to staff in the days coming up to a planned outage to ensure staff are prepared. Inform them of alternative systems to use during the outage period so that they can keep working. Admittedly, this usually means it will be a very inconvenient time for the IT administrators. Please be aware that on [DATE] the [OFFICE OR LOCATION] IT Team will conduct a scheduled outage on IT systems and services. We’ve developed ready-to-use notifications for IT teams to just edit and send. If an outage cannot be resolved in 48 hours, ESG will let Industry know that they should send submissions (including the ESG notification) via approved … Our alerts will include any information available on the cause of the outage, the areas affected, and an estimated time of restoration to help you plan. We certainly recommend using a status page to announce maintenance periods. The Outage Schedule lists the planned network outages for work on the transmission system. hbspt.cta._relativeUrls=true;hbspt.cta.load(492690, 'f7483f8b-72dd-4306-8992-fb3e7cfd0e0c', {}); Advice, tips & free tools to best engage your employees. An explanation of why it’s being undertaken — what’s the benefit? An outage alert displays when you are signed in to your MyAccount profile or within the Cox app. The faster you’re able to notify your clients, the more on top of the issue you will appear. If your electricity supply is going to be interrupted for maintenance work, we'll send you a notification card at least two working days in advance. The Estimated Repair Time. Here you can find upcoming planned outages affecting your property or get a status update on a fault that has occurred (unplanned outage) by clicking on the relevant button below. Planned, Limited Notice and Emergency Outage Guidelines Facilities Management Department (Facilities Operations Notification Template Guidelines) Page 4 of 12 PROCESS: A. • Garden operators are expected to be aware of which Feeders their gardens are located on. 5. In an effort to widen our reach and better communicate with you, CUC will send scheduled notifications to its account holders via text messages and emails. Using an automated notification system, you can create a power outage notice template and send out notifications to all your customers in minutes. Planned outages. Posted 14 October, 2019 in [BRIEF DESCRIPTION OF THE WORK BEING DONE], Who? Planned Outage Notification Template . Whether it's a scheduled or unscheduled outage, letting everyone know right away is the best strategy for avoiding frustration and dissatisfaction. Download Preparing for a Planned Outage (PDF, 100 KB) Access information about current active outages. Planned Outages. Stay informed about where we have scheduled maintenance or upgrade works in your area. For more information, contact the IT Service Desk by emailing [EMAIL ADDRESS] or phoning [NUMBER]. Scheduled Outage Notification. If you don’t want to receive a follow up phone call, please let us know by our contact form or call us on 13 10 87 to opt out of this service. Send multiple reminders to staff in the days coming up to a planned outage to ensure staff are prepared. If employees understand the reason for the outage, you’re more likely to get their support and co-operation. The card will give you an estimate of the time and duration of the outage. If employees understand the reason for the outage, you’re more likely to get their support and co-operation. Staff need outage alerts as soon as possible to avoid frustration and an influx of Helpdesk calls. hbspt.cta._relativeUrls=true;hbspt.cta.load(492690, '3073470c-9b7c-4b23-b988-aa1194446feb', {}); We've updated our EU-US Privacy Shield Privacy Policy Document with updated contact information. Expose as Block. 3. A large, unexpected outage caused by accidents or natural disasters such as wildfires. Add Horizontal line. For scheduled downtime, select a time that is the least inconvenient for the majority of your users. Additional information on the outage will be provided as it becomes available . Exceptions to the work window (any of the following) i. Use these templates as a guide for your IT outage notifications. Planned Outage Management System is used by the Projects or Maintenance department to partially or completely deenergize an electric circuit. A scheduled outage that occurs when we turn the power off for equipment upgrades. Raising awareness around outages will save the IT team time and effort responding to multiple service requests. Try our pre-configured IT outage notifications for yourself with a free 30-day trial of SnapComms. Notification [MISO] IT Planned Outage CCE Market Portal and Applications Planned Outage 11/16/2020 - 11/13/2020 2:16 PM. If you have any questions, please contact Client Relations at 1-866-296-6476, option 3. No. These templates combine best practice design with pre-written content to make delivering successful messages fast and simple. PLANNED OUTAGE NOTIFICATION Meybille Bay – Tuesday, 19 January 2021-...Tuesday, 19 January 2021 REASON: Network Maintenance REFERENCE: BU-PL-252 NO OF OUTAGES: 1 OUTAGE TIME 1: Tuesday, 19 January 2021, 10:00 AM - 04:00 PM NO OF CONSUMERS: 42 ALTERNATIVE TIME 1: Wednesday, 20 January 2021, 10:00 AM - 04:00 PM Affected consumers will be contacted by their … Find electrical outages in the PG&E service territory. Planned outages (of severity 1 or 2) are expected to take place at some point during the weekly window b. For planned outages, effective communication will give staff time to prepare in advance. Please be aware that on [DATE] the [OFFICE OR LOCATION] IT Team will conduct a scheduled outage on IT systems and services. A Planned Service Interruption is an … Outage is severity 0 (Informational), non-impacting ii. SnapComms offers alternative methods to get employee attention for important messages. For safety reasons our crews will not enter the property if there are unrestrained dogs. If work is scheduled in your area, our goal is to contact you in advance by sending a postcard or voicemail message. Participants can view outage notification details for the same day, as well as outages planned in the future. The IT Team will advise when all services are restored. When planning an IT outage or experiencing an unplanned outage, it’s important to communicate well with all employees affected. my power is out now check your address to see if it is affected by a current outage Check the Status of a Scheduled Critical Maintenance Outage. Be part of the movement for greater communication at work. The planned power outage notification that you received in the mail or at your door indicates the approximate duration of the power outage and what hours the planned power outage is … Include: What? If you don’t want to receive a follow up phone call, please let us know by our contact form or call us on 13 10 87 to opt out of this service. For unplanned outages, timing is everything. Impact: Any emails sent to [OFFICE OR LOCATION] staff during this scheduled outage window will be queued and delivered once service has been resumed. In addition to our Outage Alerts, you can also use our interactive Outage Map to view outages in your area. 1. Questions? Planned outages are necessary for our crews to safely perform maintenance and upgrade electrical equipment that serves you. For planned outages, effective communication will give staff time to prepare in advance. Prioritizing Critical Work during COVID-19. For technical support from … ROI Calculator for Internal Communications, A brief, non-technical explanation of the proposed IT event/outage/upgrade – including the services involved. To make this even easier, and increase the effectiveness of your communications, ready-to-use IT outage message templates are available right now for your IT team to use - just select, edit and send. The IT Team will advise when all services are restored. Outage notifications Receive outage updates by text, email or phone Stay informed about outages affecting your service—or service anywhere in PG&E’s territory. Notification Form and submit it to FO Supervisor. IT and Technology. Raising awareness around outages will save the IT team time and effort responding to multiple service requests. An explanation of why it’s being undertaken – what’s the benefit? SnapComms Features Give You More Built-in features of SnapComms make your IT outage notifications more effective. When planning an IT outage or experiencing an unplanned outage, it’s important to communicate well with all employees affected. Message summaries and important notifications, if any, are displayed at the top of the page. The start and end time that services will be affected, Which services are affected – including whether the service is slow, intermittently down or totally down, A brief, non-technical explanation of what has happened (if known), Next steps in diagnosing and fixing the cause, Anticipated timeframes for resolution (if known). We have added the capability to send an e-mail or text message to SmartHub users to notify them prior to a power outage occurring due to maintenance or repair work that requires de-energizing power lines. Send Immediately – If your customers have not already realized the outage or disruption, they will soon. Include: [SERVICE OR SYSTEM] has been experiencing problems since [START TIME, TIMEZONE AND DATE]. For more information, please contact the IT Service Desk by emailing [EMAIL ADDRESS] or phoning [NUMBER]. Notifications For Unplanned IT Outages . More than 2.5 million employees in 75 + countries are benefiting from better internal communications. Prepare for a planned outage. Certain IT services hosted in [OFFICE OR LOCATION] will be affected. The outage is expected to last from [START TIME AND TIMEZONE] until [END TIME AND TIMEZONE]. See our Distribution Service Guarantee (PDF | 1 MB) here. The IT Team is working to resolve this issue. We will contact you by phone to confirm you have received a notification about the planned power outage. Use the Outage Number on your notification to get the latest information. When we have updates. Planned Outage Management Key Features Encompassed aspects of planning, communications and performance of the work that involve best practices related to outage management: But if there are time zones with significantly fewer users than others, plan your maintenance around those user counts. Outages are stressful for customers and for the teams supporting them, but having a plan and some well-thought-out outage notification samples can help make things easier.. Customers will always appreciate the companies who communicate clearly during outages, even when the problem itself isn’t easily fixed. Try SnapComms Ready-To-Use IT Outage Notification Templates For Yourself. Staff need outage alerts as soon as possible to avoid frustration and an influx of Helpdesk calls. Users in [OFFICE OR LOCATION] are currently unable to access [SERVICE OR SYSTEM]. Scheduled Outage Notification The Performance and Talent (PAT) system is being upgraded and will be unavailable until Monday, 23rd November 2020 (7pm). Include: [SERVICE OR SYSTEM] has been experiencing problems since [START TIME, TIMEZONE AND DATE]. Please be aware that on [DATE] the [OFFICE OR LOCATION] IT Team will conduct a scheduled outage on IT systems and services. Use these templates as a guide for your IT outage notifications. More JavaScript Mistakes — Objects, Async Code and Event Listeners, A Penetration Tester’s Journey to the Code Analysis Camp, A Complete Guide to LocalStorage in JavaScript, 7 Tips That Will Help You Get The Best Out Of Sass, A brief, non-technical explanation of the proposed IT event/outage/upgrade — including the services involved. An update will be sent at [TIME AND TIMEZONE]. If employees understand the reason for the outage, you’re more likely to get their support and co-operation. Email is the most common channel for announcing scheduled maintenance. Anyone who uses [SERVICE OR SYSTEM] in [OFFICE OR LOCATION]. Questions? We will contact you by phone to confirm you have received a notification about the planned power outage. Planned Service Interruptions – [PLANNED] 1. Get additional planned outage tips. Include: The IT Team is working to resolve this issue. For more information, contact the IT Service Desk by emailing [EMAIL ADDRESS] or phoning [NUMBER]. 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