99. Create a New User Account Open Users & Groups preferences. Support will be highly appriciated. I…, I totally agree JM, and am sorry you bought one before realizing it didn’t work with your Windows applications! This process allows you to check to see if the problem is user-specific or system-wide. That’s very interesting! Repair the disk by booting from the Recovery HD. What everyone who THINKS they have the solution to this problem seems to forget is.... if you have no working usb ports on a mac pro you can't use a keyboard or mouse, so how do your solutions make any sense? ... Quite a few of our readers still working with Mac OS X report this problem–in particular with OS X 10.6 Snow Leopard. My MacBook don't recognize the external keyboard, and the keyboard is only two weeks old. On the left under Current User click on the Add [+] button under Login Options. Why USB may suddenly cease to work isn’t always obvious, but if all else is well and the USB failure happened out of the blue, the hardware SMC reset is almost always the solution. If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on. Two days ago my iMac running Catalina went off and upgraded all by itself and came back not recognizing my bluetooth mouse. CAP lock, Scroll lock, Num lock do not register when pressed on the indicator lights of the keyboards. © 2021 iFixit — Licensed under Creative Commons — Privacy — Sometimes resetting the NVRAM / PRAM on a Mac can help resolve the USB port failure as well, since NVRAM holds various data about keyboards, mouse, trackpad, and other USB components. 99. Depends on the model of the MacBook. Your mouse or keyboard intermittently stops responding iHome Wired Mac Mouse with Scroll Wheel, 3-Buttons, 1600 DPI, Laptops and Computers 8.4 7.9 8.5 7: Gaming Mouse Wired, Ergonomic Computer Mice with 6 Programmable Buttons, 4 Circular This is particularly true with cheap low quality USB devices and cables. Well, you are not alone. Upon completion log out of your current account then log into the new account. Wireless mice, including Logitech mice and the Magic Mouse, are far more likely to suddenly disconnect. Get it as soon as Mon, Jan 11. Part 2. The macbook mouse not working can be probably fixed by performing either a firmware update or the mac OS update. If you’ve used any computer for any amount of time, you know that eventually something is going to stop working. Plug another Wireless/Bluetooth Mouse into your Mac and see if the New Mouse works perfectly fine on your Mac. I have tried using wired mouse connecting to all USB ports front and rear. If that doesn’t work, it’s probably an issue with the hardware. If the Mouse is not working on another computer, it confirms that the Mouse is defective. You need to run bootcamp on the mac … Performed PRAM & SMC resets, did not fix. Try a wired mouse or keyboard instead. Flip the mouse over and depress the surface of the Magic Mouse. Share. I have a Kensington wireless bluetooth mouse with my 2 day old mini and after the mini went to sleep and I went to wake it up, there was no mouse to be found. Anecdotes from Apple Discussion board posters experiencing this problem: iOS 13 or iPadOS problems and how to fix them -…, Mac Mouse cursor (pointer) disappears; invisible /…, Is your mouse or trackpad not working with your iPad…, Mac Or MacBook Doesn’t Recognize External Drives,…, iMessage Not Working iOS 12? Well that's not exactly true, it works through a 4 port USB hub. I tried holding shift key down while powering up the unit to start in safe mode. This is annoying no matter what, but it’s a much bigger problem if key hardware like your keyboard isn’t working. Try force quitting the app by pressing the Command + Option + Escape keys. If not check the settings of the mouse in the Mac. The issue of ‘Apple Mouse Not Working’ can arise with Magic Mac Mouse and its latest version, Magic Mouse … Or else you can also turn off the finger drag and then turn to on. Could be several things. Use your Mac notebook’s built-in trackpad or a USB mouse to choose, Choose Bluetooth and make sure that it’s turned on, Or try toggling Bluetooth off and on again, If the Bluetooth icon doesn’t appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again, Replace the batteries with fresh ones and see if that makes a difference, First, check the battery level of these devices, Tap the Bluetooth icon in your Mac’s menu bar, then select your mouse or keyboard by its name, If the battery level of any device is low, recharge the device, Charge these devices by connecting them to your Mac or a USB power adapter using a Lightning to USB Cable. To be honest the quickest way to get around this is grab a wireless or wired keyboard and mouse, plug it in. As you might have noticed, the mouse scroll wheel not working may occur due to various reasons. I took 1 of the non functioning MAC keyboards and connected to Dell OptiPlex 7040, CAP, Scroll & Num lock worked and indicator lights also worked. Choose Disk Utility and click on the Continue button. I'm using a wireless Logitech m705 and it's not working very well. Now you can independently test both the keyboard and mouse. Also this is a wireless mouse or wired mouse? What Is a MouseJack Attack? Richard Power. 10/11/2018 by 4. 0 0. Ensure there are no connection or interactive issues. By Kris Wouk / Sep 13, 2019 / Mac. Theoretically you should be able to. Click to fix the other issues on Mac, like Mac camera not working, Copy and Paste Not Working on Mac or how to recover overwritten files. Reproduction without explicit permission is prohibited, What do you do when your Mac or MacBook mouse or keyboard freezes, Unplug external monitors and other peripherals, Charge or replace the Batteries for your mouse or keyboard, if possible, If your Mac is using a firmware password, to reset NVRAM, first turn off the firmware password. Select your Macintosh HD. Accessibility, Shut down the Mac and connect the power cable, Hold down Shift+Control+Option+Power concurrently for a few seconds, when the light on the power adapter blinks or changes colors you’ll know SMC reset is complete, Boot the MacBook Pro / Air by hitting the power button as is typical, Restart the Mac, and immediately hold down Command + OPTION / ALT + P + R keys together – keep holding the keys down until you hear a sound and see the screen flash, it may take a few seconds, The Mac should make a chime sound again, then let it boot as usual. Wait for the Done button to appear. any other worthwhile suggestions people? Let us know your results. Wired mouse will light up when plugged into front or rear USB ports, cursor does not move. The first thing you should do is reset the Mac SMC, a simple process which is slightly different depending on the Mac hardware. Cursor stuck at the top left corner of screen, key strokes from keyboard do not register. Fix Message App Problems, How to set up a Bluetooth or Magic Mouse with iPadOS, iPhone AirPods Disconnecting Calls? Here is how you can perform the NVRAM reset on a Mac to see if this resolves the USB failure: When the Mac boots back up again, USB should be working as usual. I'm kind of helpless without mouse since I do not have a wired mouse to work with. The red light comes on showing power, the cursor on the display is stuck in the upper left hand corner of the display. I don't think the mouse or the keyboard are communicating to the unit. It was discontinued in 2006 as part of the Intel switch first to developers then consumers. These can be a mouse, keyboard, printer, etc. This exact scenario happened to me recently when I traveled with a MacBook Pro, where mysteriously many hardware functions on the Mac failed simultaneously, with all USB ports ceasing to work with any USB device, a Bluetooth Unavailable errorappeared, sleep failure, and fans spinning up like a jet engine with no apparent cause – all classic symptoms of something gone haywire with the System Management Controller, all easily resolved by the reset process outlined above and here. Tips, How To Fix Messages and iMessage Problems in iOS 11, Thanks for the info Mark, I didn’t realize AMD had a compatible and competitive chip available. Get it as soon as Tue, Jan 12. This is a new style Apple Keyboard with Numeric Keypad - English (USA). $15.99 $ 15. WiFi connection issues can sometimes be mysterious, temperamental and extremely frustrating particularly if other people or devices seem to have no problem connecting to the same network. Restarting is a common solution to many problems encountered when working with Mac computers. from the desktop to the Privacy list, Unplugging and replugging all external devices and USB devices worked, Start the computer in Safe Mode, then restart normally.–be mindful that Safe Mode startup is a lot slower than a standard startup, For me, I replaced the cable that connects the trackpad and keyboard. For those with a MacBook, MacBook Pro, and MacBook Air, all you need to do is this: The USB ports on the MacBook should now work just fine, which you can confirm by connecting the USB device as usual and checking to be sure that it works – if it’s still not working, try another USB port, and try another USB device. Quit Disk Utility and return to the Utility Menu. Click on the First Aid button in the toolbar. So, you’re confident a USB port is the problem and not the device itself? How To Fix, Troubleshoot Problems with your MacBook Keyboards, Mac OS X & macOS Mouse, Keyboard, Trackpad Repeatedly Stall or Freeze, errant kernel extensions, clearing kernel extensions, and more, How to Stop Your Mac From Updating to macOS Big Sur, What Is Rosetta 2? I had not used the Apple mouse to any great extent, previously, as my previous Mac came with a wired mouse, which I continued to use with this current machine. If after all this we can look at running in depth hardware diagnostics. The scroll is acting strange (where "clicks" on the wheel will scroll either too much or too little) and it ha a tendency to double-click by itself. Wired keyboard & Mouse not communicating, not able to log in. 4.5 out of 5 stars 14. Try bootin into Mac w/o mouse and once it's fully up after login connect and try again or … If multiple USB devices are not working on a particular port, or all ports, then it’s obviously less likely to be a device issue, and more likely to be related to the Mac itself. IAm also facing the same issue,If any one know about it say the possible causes (Dont ask Mouse is connected and working in Windows) and the ways to fix the problem in MAC OSX. I have tried 3 MAC keyboards plugging into the 2 front USB and 3 rear USB ports. It is likely to occur among devices sold before 2016. Apple Support said it happens frequently–they replaced the cable (for about $100 since it was out of warranty) and now everything is working normally, I was able to solve this problem by restarting the computer and holding down the caps lock while the Mac’s loading. Of course, I’m an experienced Mac user so I knew this this, but given that many other Mac users out there are less familiar, this type of troubleshooting is always worth covering and sharing. All this will help you in coming out of the issue in a simple and easy way. Richard Power Test an issue in another user account on your Mac. Since your mouse does not seem to be working, press the Command + Option + Escape keys together. If you’re going crazy because of WiFi not working on a Mac, MacBook Air or Pro, here are the most common ways to fix WiFi connection problems on your Mac. And yes, this can apply to any and all Macs, whether a MacBook Pro, MacBook Air, MacBook, iMac, Mac Mini, or Mac Pro. This guide will review the repair process of an Apple PowerMac G5 model number A1047 EMC 2061 from 2004. Boot the MacBook … With Mac, you don’t have many options other than cleaning the mouse wheel or replacing it. I’m wondering if the keyboard problems have prevented complete resets. Sound Issues? Terms — Also tried a wireless Microsoft keyboard. Can You Hide or Disable the App Library in iOS 14? Unplug and replug all peripherals including any external monitors, Check that your mouse, trackpad, or keyboard is charged up or replace the batteries, Try removing and plugging back in any peripherals, including any multiport hubs. Unplug your keyboard and replug it into your Mac firmly and securely. From now on, I shall be using this Apple mouse full time. Above the On/Off switch is a green light. Setup a new Admin user account. Nothing seems to have changed, I have performed the SMC reset since that doesn't require a command from the mouse or keyboard, just power button. If your mouse cursor disappears or freezes but the system is still responsive, then you can likely remedy the situation without hard-resetting your Mac. The easiest way to determine if the USB device itself is the problem versus the Mac USB port, is to try and use at least two different USB devices and switch their ports. Those things are generally foolproof and rely on deep system tools like HID configurations to function. 1. If, after an SMC reset, and after an NVRAM reset, none of the USB ports are working, and no USB device is working, something else is likely up with the Mac. You may notice some difficulties in working with the mouse on the screen and … Many Mac users reported the same issue, too. Check the mouse’s batteries First and foremost, keep in mind that sometimes a USB device itself can fail, which may have nothing to do with the Mac itself. Top 7 Solutions to Mac Mouse Not Working: The mouse is probably the most essential device used to control your system, regardless of which OS you are using. Here's what to do if your wired keyboard isn't working properly with your Mac. If your wired mouse isn’t working, you’re probably out of luck. Late last month, owners of MacBook Pro laptops, and especially Mac Mini, and iMac Retina users, may have noticed being unable to connect to the Internet using a wired Ethernet connection. Shut down your Mac, then turn it on and immediately press and hold these four keys together: Option, Command, P, and R. Release the keys after about 30 seconds, during which your Mac might appear to restart, On Mac computers that play a startup sound, you can release the keys after the second startup sound, On Mac computers that have the Apple T2 chip, release the keys after the Apple logo appears and disappears for the second time, After your Mac shuts down, unplug the power cord, Wait 5 seconds, then press the power button again to turn on your Mac, After your Mac shuts down, press and hold its power button for 10 seconds, Release the power button, then wait a few seconds, Press the power button again to turn on your Mac, After your Mac shuts down, press and hold the right Shift key, the left Option key, and the left Control key for 7 seconds, Keep holding those keys while you press and hold the power button for another 7 seconds, Release all three keys and the power button, then wait a few seconds, Press the power button again to turn on your Mac, It appears that at least some instances of this issue can be attributed to problematic Spotlight indexing. If you use an external monitor from a USB-C port or another port, make sure you unplug and replug this too! Macally Wired USB C Mouse for Mac & Windows - 3 Button & Scroll Wheel USB Type C Mouse - Comfortable Ambidextrous Design - Compact Wired Mouse with Optical Sensor & DPI Switch 800/1200/1600/2400. I’d start over, go through all of this to see if you can reset. Ensure that there is not anything (debris, dirt, etc) obstructing the connection in the USB port. However, with Windows, you … Eventually using a USB wired mouse got the iMac working with the Bluetooth Mouse (2 hrs time wasted) only a few hours later my keyboard went down. If clicking around the screen did not recover the cursor and you are unable to restart the Mac, follow the steps below. Topher Kessler July 22, 2013 12:55 p.m. PT Get To Know Your New Mac, Apple Announcements In 2021: Here’s What You Can Expect, Apple Watch Competitions: Understand Your Activity Score, How To Use Apple’s Breathe App For Meditation. The PowerMac G5 is a desktop computer first produced in 2003 by the Apple Corporation. Wireless mice, including Logitech mice and the Magic Mouse, are far more likely to suddenly disconnect. Release all keys at the same time. Hold down Shift+Control+Option+Power concurrently for a few seconds, when the light on the power adapter blinks or changes colors you’ll know SMC reset is complete. Did you just update your Mac to the most recent macOS version? Re-index your startup drive and any external USB drives by following these instructions: Drag your hard drive(s) and any USB drives, USB memory sticks, etc. According to Mac forums, this instance is called a “MouseJack” attack. I have had this issue before. Is cursor is missing in one app? Hey folks, I'm not particularly happy with my current mouse for my mac. Turn the device off and on. 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