I won it for £77. Call eBay. Sellers on eBay sometimes need to cancel bids, cancel sales, or even block buyers. Report seller for non seller … The seller is still selling the item on ebay, I have a refund but have wasted 11 days messing around. If a seller is unable to resolve a problem through the Resolution Center and eBay or PayPal steps in, and the seller is found responsible. I won an auction item yesterday. Tell them the seller canceled your order for no reason and hasn't refunded you yet. A defect is a part of a transaction that eBay considers to have created a bad shopping experience for buyers.. A transaction can get a defect in two ways. Hopefully this will encourage sellers to not do that, to keep the badge or earn it. If you approve it and the buyer has already paid for the item via PayPal or eBay intermediate payments, the refund will be processed automatically. Choose a reason for the cancellation and then select Continue to finish. Once you receive their request, you’ll have 3 days to approve or decline it. I rang ebay… Report a seller What to do if eBay ended the listing of an item you bought. Cancelling an order | eBay 561327681036 6fbba13b-c020-4f24-94b2-d0823e0636a1:176da6149f0 19997 One of them is “reliable”, which means a seller rarely cancels orders. If a buyer asks you to cancel an order, they’ll need to send you a cancellation request. Here's why I'm starting to wonder about this. eBay has clouded this order cancellation issue to give sellers "an out" against seller cancelled transactions. Make sure you understand the process and the consequences before taking action. I contacted the seller before I bid to make sure I could collect it on Saturday as it was located quite a long way away and Saturday was the only convenient time for me. When a seller cancels a transaction for out of stock. The seller did the cancellation through ebay - I didn't get a chance to object or ask for an explaination as to why they cancelled - ebay just allows the cancellation. Recently (like today) Mercari started giving sellers badges. Sneak a comment in there about how you bid on this auction because you were getting a great deal, but why bother using eBay if a seller can just cancel an auction if they aren't happy with the ending price? I brought a mask due to the corona virus, then a few days later received a message saying order cancelled (no reason given) I checked sellers sold items and noticed he relisted my purchased mask at over double the price. In Seller Hub, go to Orders - opens in new window or tab, or in My eBay, go to Sold - opens in new window or tab. I’m a seller and people who cancel orders really give the app a bad rep aka less people buying. To cancel an order – whether it's a Buy It Now transaction or you've won an auction – you'll need to contact the seller and ask them to cancel it for you. Also report the seller's email to eBay (scroll down the bottom & will have the option to report email ) & add that "Sorry not prepared to sell these for £x. If the seller has already sent your order or if they don't accept your cancellation request, you'll need to wait until you receive the item and then start a return. It was a collection only item with a starting price of £75. We've seen this issue posted more and more recently and I for one am beginning to think that either 1.) there's a glitch in the system or 2.) eBay allows all of these actions, but they can hurt your seller rating. = unhappy buyer . Find the transaction you want to cancel, and from More actions, select Cancel this order. I am new to eBay , followed their advice started low , thought auction would increase price." 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