More information is available here. For more details, see our cookie policy. Cookies are used to track the purchase and the points earned will automatically be added to your Flying Club account. When you buy something from a retailer, the transaction will appear in your Virgin Atlantic Shops Away Transaction History as 'Pending' within 5 working days. For the latest travel advice from the Foreign, Commonwealth and Development Office including security and local laws, plus passport and visa information please visit www.gov.uk/travelaware and follow @FCDOtravelGovUK and facebook.com/fcdotravel. We will not be taking any payments from registered cards and the storage of your cards will fully conform to. Until 30 September 2019, Shops Away is offering double points on most purchases. Fly Virgin Atlantic. Don't retrieve previously-saved items in your shopping cart; start completely from scratch. It allows you to earn a few miles every time you shop at participating online retailers after first clicking through from the Shops Away website. Check out our recommended short break destinations below. It may be that the web browser used at the time of purchase had cookies disabled. ; We recommend you send in any documentation by recorded delivery. The participating retailers and current offers will change from time-to-time and can vary by individual. The Foreign, Commonwealth and Development Office and National Travel Health Network and Centre have up to date advice on staying safe and healthy abroad. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. Earn miles. Virgin Atlantic Airways | Flying Club - Shops Away - hotels.com - I've been collecting Virgin Flyermiles via hotels.com purchases through the Shops Away portal for many years but have found 2 issues in the last year or so; 1. Earn miles. Telephoning or going to the physical store of the retailer to complete or modify your order will likely over-ride the Virgin Atlantic Shops Away referral (and therefore your points). Send us an email and we'll get back to you as soon as possible. To avoid this, ensure that you delete or remove the card from any other ‘card linked offer’ programmes and re-register the same payment card again with Shops Away instore. Virgin group Very Virgin. It will take up to 24 hours for a payment card registered on the Shops Away site to be registered to your Flying Club account. Sales team: 0344 472 9646. Other partners. Make sense? Read more about our. Your next holiday is only a click away - our website has thousands of options ready to book. You can see all your transactions whether they are 'Pending', 'Approved' or 'Cancelled' within your Transaction History. Join Flying Club now USA and Canada. Let’s get started. … Don’t forget the Shops Away bonus too. select "Configure Konqueror" from the "Settings" menu. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking. People switch TV and Internet service all the time, but they almost … Switching TV Or Internet Service. Once logged in to your Flying Club account, using the register card function you will be able to register up to 10 payment cards in your Flying Club account. in the new Configure Konqueror menu, find and select 'Cookies' from the left side menu (you might need to scroll down the list a bit), to enable, Select "Automatically accept session cookies", hit "Ok.". The frequent flyer program of Virgin Atlantic is free by simply filling out this application on its website. Typically, a qualifying instore transaction will show in your Flying Club account as 'pending points’ within 7 days of the transaction. Virgin Points are only awarded on purchases made online with third party retailers featured on the Flying Club Online Shopping site accessed through the Shops Away Point Finder or the 'SHOP NOW' button, shown when you are logged into your account. Earn miles. Cookies allow us to track your purchase - without them there's no way for the system to allocate points to your Account. Don't click on another banner or website promoting the retailer, or retailer's own eNewsletter before you complete your transaction. New York destination guide Tab Panel. Your card details will be kept secure. Although not as currently lucrative as the BA eStore, Virgin Atlantic have their own store called Shop Away which can be access after logging on to Flying Club. The miles that you earn when flying Virgin Atlantic or crediting partner flights to Virgin Atlantic can then be used on any Virgin or partner airline flight, hotel stay, or with the Virgin Group. Interrupting the browser session that started from Virgin Atlantic Shops Away can affect tracking. If you're buying insurance, make sure you start from a completely new quote; don't retrieve a saved one or use a renewal offer if you're already a policy-holder. Earn miles. In this instance, you'll receive points for that one action, but not for subsequent actions or purchases on that retailer's site. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Booking is easy. One of the quickest methods of accumulating a reasonable Virgin Flying Club miles balance would be through the American Express Gold credit card. 4.Tier Points will not be awarded for any purchase. You can also log into Manage my booking to find the details there. You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you returned an item and received a refund, the points collected will be removed from your Flying Club account. If you take trains more than planes, you can earn 1 Flying Club mile for every £1 spent on West Coast Mainline. it’s 100% free to join and all members get 7% Off Virgin Holiday Bookings (which can save you £100’s!!) Joining Flying Club. We will try to respond to your email within 24 hours. In the meantime check out our FAQs to see if this can help answer any immediate questions. Make your next adventure more rewarding, with the Virgin Atlantic Flying Club. So what are you waiting for? Level 3: Flying Club partners; Level 4: Your current page is ; Virgin Group Partners. They have in the past offered as many as 500 miles for doing this. There must be 1 adult per child under two years of age travelling, please adjust your passenger number, To book online please select a maximum of 9 passengers, to book 10 adults or more please call 0344 557 3978. Log in to shops away. Bear in mind you may have to wait longer than expected. We'll be in touch by email letting you know how to register to change your holiday plans. Please ask us to confirm what protection may apply to your booking. You can start shopping and earning Flying Club miles here. Explore our destinations and holiday types and save your faves to your very own Wishlist. remember me. Choose from more than 1,000 popular retailers and earn points for your purchases. Then hop aboard a train or plane, check into somewhere spectacular or stock up on bubbles, all with your miles. As a Flying Club member you'll earn a percentage of the base flown miles (this is the number of miles you'll actually fly) on all Virgin Atlantic flights* depending what ticket you have. But ATOL protection does not apply to all holiday and travel services listed on this website. For travel before 10 October 2020, please search for 8 or 15 night holidays starting on a Saturday. Don’t forget the Shops Away bonus too. To finalise the amendment, one of our customer advisors will phone you. Payment Card Industry (PCI) data standards. Like BA, Virgin has an online shopping portal called Shops Away, allowing you to earn miles plus you can earn miles in-store with Waitrose, Bicester Village, Caffe Nero and more. Virgin Atlantic Shop Away – Miles boost this Christmas 12/11/2019 Jon Deals , Miles & Points , News , Virgin Flying Club 0 Although not as currently lucrative as the BA eStore, Virgin Atlantic have their own store called Shop Away which can be access after logging on to Flying Club. You have a choice of either purchasing the same amount of Air Miles on top of those you get receive for your flight, or doubling that amount , which is around £83 ish Return from memory.You can also get Air miles for flights paid for solely with Air Miles, when normally you would receive none. Is my holiday still going ahead as planned? Earn miles. Cookies are used to track the purchase and the points earned will automatically be added to your Flying Club account. Then just use one of your registered payment cards for a qualifying purchase and we will do the rest. This can be arranged whilst rebooking or afterwards in Manage my booking. Once 'Approved' the points will be credited to your account. Remember your Flying Club discount is in addition to selected latest offers available so check out our offers below to start earning. Save up to 7% with Virgin Holidays plus earn 1 Virgin Point for every £1 spent on the total value of your booking.^, Save up to 7% with Virgin Holidays plus earn 2 Virgin Points for every £1 spent on the total value of your booking.^, It doesn't get better than this... save up to 10% plus earn 2 Virgin Points every £1 spent on the total value of your booking.^. All rights reserved. Shops Away is the Virgin Atlantic equivalent of the British Airways Gate 365 e-store. Flying Club Number. As noted in the comments, this should also allow John Lewis shoppers to buy Waitrose / John Lewis gift cards in Waitrose and collect the extra miles. You might not earn Virgin Points if the same payment card is registered with another ‘card-linked offer’ programme. 4. I haven’t seen that available for well over a year, though, so I don’t think you have much at risk by taking the 250. ... with the Virgin Atlantic Flying Club. Virgin Trains. Give us a call to speak to our travel experts. If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. Spending with Virgin Atlantic Flying Club partners. We will help everyone that wants to move their holiday. Flying Club Start rewarding adventures Earn Virgin Points on every Virgin Atlantic flight, and spend them on fabulous rewards like upgrades, flights and much more. Shops Away helps you to earn on 100's of online stores, simply sign up for free and you'll start earning points immediately on your purchases. Or dive right in to our 2021 holiday offers. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. I'm not getting the advertised 4 miles/£ (or … Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates. Shopping. https://www.virgin-atlantic.com/en/gb/frequentflyer/joinnow/index.jsp, http://shop.virgin-atlantic.com/toolbar/download, https://www.virgin-atlantic.com/en/gb/frequentflyer/forgot_password_details.jsp, https://www.virgin-atlantic.com/en/gb/frequentflyer/youraccount/managefcaccount/index.jsp, You must log into your Flying Club account on the Shops Away. You will need to do this every time in order for us to track your points. Keep informed of current travel health news by visiting www.travelhealthpro.org.uk  You don’t have to live in the U.K. to shop at the Shops Away site; even those in the U.S. may participate. For example, you can currently earn 2x miles on Apple purchases and 5x miles on Macy’s purchases. Until 30 September 2019, Shops Away is offering double points on most purchases. You can earn Virgin Atlantic Flying Club points by shopping at the Virgin Atlantic Shops Away Portal. Surname. Please allow up to 24 hours for your card(s) to register before making your first purchase using that card. Log into Flying Club account; Download the Mile Finder toolbar from that page. To collect Virgin Points with a instore retailer, simply login to your Flying Club account, click on instore and then use the ‘register card’ functionality to register up to 10 of your payment cards, which will be registered to your Flying Club account. It takes up to 5 working days for a purchase to display as 'Pending'. For peak season reward flights, you will need 20,000 more Flying Club miles per round trip. When you have selected your holiday on the website, you can add your membership number into the Passenger Details page and your discount will be automatically applied. Virgin has partnered with hundreds of online retailers that many of us use on a regular basis, making it easier than ever to earn more miles. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. For the latest information on Covid-19 you can check our FAQs here.​. We use your registered payment cards to track your spend in participating retailers to determine whether you are eligible to earn Virgin Points. You have returned the products you purchased to the retailer, Your payment failed or you didn't meet the requirements of the retailers credit check, Your new registration has not been deemed genuine, Your last click with this retailer didn't come from the Shops Away site, Your transaction didn't meet the retailers Terms and Conditions. Search for a particular retailer and click the Shop Now button to be directed to the retailer’s website. Rest assured; we will notify you as soon as we know if your holiday has been affected. Spend miles. Shops Away instore offers enable you to collect Virgin Points for spend at participating retailers when directly in their stores, by registering your payment cards to your Flying Club account and using a registered card to make the purchase. You can have a maximum of 10 cards registered at any time. In another example, you may not earn points per £1/USD$1 spent, but rather a certain number of points for a single purchase, or by registering for a service with that retailer. Make sure you log in your Flying Club account via the Shops Away partner page on Virgin Atlantic.com and click on the 'Shop Now' button to go the Shops Away site. I already have a holiday booked with Virgin Holidays, I returned early from holiday and have further questions. You will be able to see which retailers are participating and what their current offers are on the Flying Club website. You can do this by entering your Flying Club number when you make the booking. It allows you to earn a few miles every time you shop at participating online retailers after first clicking through from the Shops Away website. You can start shopping and earning Flying Club miles here. Virgin Atlantic is currently offering 250 Flying Club miles for free to any member who downloads a special toolbar for their ‘Shops Away‘ shopping portal.. Your holiday is protected – many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. For a more direct comparison, you will now earn 60% more Virgin Flying Club miles by shopping at Waitrose than if you shop at Tesco and convert your Clubcard vouchers at 1 : 2.5. Our website works best using cookies. First Name. Level 3: Flying Club partners; Level 4: Your current page is ; UK Only Partners. Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. Please make your purchase from their website via your browser (e.g. Your transaction has been deemed not for genuine personal use. You can earn Virgin Atlantic Flying Club points by shopping at the Virgin Atlantic Shops Away Portal. Take a look below at which of our Virgin Group partners give you the opportunity to earn miles, spend them or both on a variety of truly unique experiences. years of age may be subject to additional costs. One of the quickest methods of accumulating a reasonable Virgin Flying Club miles balance would be through the American Express Gold credit card. Shops Away on Virgin Flyer Club This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies. Drivers between 21 and 24 By continuing to use the site, you agree to the use of cookies. Virgin Atlantic Flying Club will also reward you with frequent flyer miles when you spend money online or book travel with several of their non-airline partners, such as hotel booking websites. Chrome, Safari, Firefox, Internet Explorer) and follow our other T&Cs to be eligible for your reward. This takes up to 45 days (or 90 to 120 days from the last day of your stay on hotel & travel bookings or policy, contract or subscription start date) but in some cases it can take longer and is subject to the Retailer's Terms & Conditions. We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. 3 posts Store finder; Customer support. If you don’t see the offer, the go to the Shops Away page on the Flying Club website and click on ‘Shop Today’. Virgin Atlantic Flying Club: Earn 250 Bonus Miles. Tab Panel. Virgin has partnered with hundreds of online retailers that many of us use on a regular basis, making it easier than ever to earn more miles. Search for a particular retailer and click the Shop Now button to be directed to the retailer’s website. You can do this by entering your Flying Club number when you make the booking. Shops Away Purchases U.S. residents can also make purchases at the Flying Club Shops Away site to earn points. Please choose an option below. If you have already started your holiday countdown, you can log into your existing booking and use Virgin points towards your outstanding balance. Earn miles. We are operating a limited flying programme to Barbados while we work towards resuming normal operation. The names on any documents you send us must match the name on your Flying Club membership. We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. We continue to review this and working to open up these options to more customers. Earn Virgin Points on every Virgin Atlantic flight, and spend them on fabulous rewards like upgrades, flights and much more. Tab Panel. ... Virgin Flying Club, SPG. Shops Away helps you to earn on 100's of online stores, simply sign up for free and you'll start earning points immediately on your purchases. Please note: Drivers must be over the age of 21 to hire a car unless otherwise specified. Shops Away on Virgin Flyer Club This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies. 3 posts under "Privacy" move the settings slider to "Medium" or lower, hit "Ok.", under "Privacy", select "Accept cookies from sites", hit "Ok.", under the "Security" tab in the "Allow Cookies" section, select "Only sites you navigate to", hit "Ok.". We'll confirm the transaction with the Retailer before updating the transaction status to 'Approved'. We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. Booking flights with Virgin Atlantic is another way to increase your Virgin points … This avoids you needing to show a coupon, voucher or your or providing your Flying Club membership number to the retailer. Customer support. As mentioned, it is currently not as lucrative as eStore, however if you are looking to boost your Flying Club miles and planning to make purchases that you could made at the Shop Away store, then its a great way to get miles. Enjoy earning miles at home with local partners, including restaurants, parking, airport lounges, petrol and more. If you must visit another site before completing your purchase, please use a different browser to do so. The simplest place to do this is likely to be the Virgin Atlantic shopping portal (Shops Away). TRAVEL AWARE – STAYING SAFE AND HEALTHY ABROAD To earn extra Flying Club miles without flying and keep that account topped up, members can earn bonus miles by shopping through the airline’s shopping portal, Shops Away. Tab Panel. With the Shops Away portal, you can earn Flying Club miles for shopping online at popular retailers. Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Holidays website. Shops Away instore offers enable you to collect Virgin Points for spend at participating retailers when directly in their stores, by registering your payment cards to your Flying Club account and using a registered card to make the purchase. You only need to do this once and you can add or delete cards at any time. It will then take up to a further 45 days for the points (or 90 to 120 days from the last day of your stay on hotel & travel bookings or policy, contract or subscription start date) you have earned to move from 'pending' to 'approved' and show in your Flying Club account. close Close. But if you need more help, just give us a call on 0344 472 9499. Shops Away is the Virgin Atlantic equivalent of the British Airways Gate 365 e-store. ... Shop 'til you drop and be awed by glamorous parades in New York City. Earn miles. Shops Away: You can earn Flying Club miles by making purchases at over 1,000 retailers through Virgin Atlantic’s shopping portal. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to the ATOL website at www.caa.co.uk. Tier Points will not be awarded for any purchase. Increasingly some advert blocking software programs prevent the special tracking codes we need to track your purchases, please disable your program before using Virgin Atlantic Shops Away. Virgin Trains. ; We need to see the original documentation in order to process your mileage claim. With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. 3. Choose how many Virgin Points you wish to spend on the payment page, or just mention your membership to one of our consultants if booking over the phone. Read more about. Discounts, Virgin Points and special benefits are available to you - Just one trip could earn you over 8,000 Virgin Points*. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. ; The activity you took part in must fall inside the 6 month claim period (except Virgin Trains which are within 3 months). So we suggest you regularly login to Shops Away to see which offers are currently available to you. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. and use Virgin points towards your outstanding balance. Flying Club. *You can join Virgin Flying Club regardless of owning a Virgin Atlantic Credit Card or not! Your next holiday is only a click away - our website has thousands of options ready to book. For more information about PCI standards view our privacy policy. Do check before you book and regularly before you travel for updates as the advice can change. Per round trip book your next holiday is only a click Away - our website thousands! Pci standards view our privacy policy, parking, airport lounges, petrol and more discount in! Away portal, you will be able to register to change your holiday purchases at the Virgin Atlantic Away... 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